JC
Johan Cillié
1 reviews | Active since Jan 2021
09 Mar 2021, 14:27
Absa Insurance
28 January 2021 i complained. Same day Basani Hlungwane contacted me stating that my claim will be sorted by no later than the 4th of Feb.2021.
Refiloe Mogotsi Shakira Hussain Cristina Ferreira yes in total FOUR ABSA EMPLOYEES contacted me and till today my claim *** is NOT settled.
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Absa's replyOfficial
10 Mar 2021, 09:06 Dear Johan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply10 Mar 2021, 09:06
Official
Dear Johan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd