Absa insurance

It’s been an ongoing tiresome horrible experience When you try to get an insurance claim done with Absa and they take forever to round up. When our instalments are not met on time you’ll contact and place demands now when it comes to getting a claim done youll just give us a run around. Your service is horrible, I have been a client with absa for the last 25 years. You’ll obviously don’t value me as a customer. When are you’ll going to sort my insurance claim out ??? I have called several times and you’ll are still sorting out , please get serious about doing business . This issue was addressed with you’ll almost 3 months ago