AS
Adriaan S
1 reviews | Active since Mar 2021
07 Feb 2022, 21:58
ABSA insurance does not reply.
I had a problem with ABSA insurance. I reported it on Hello Peter. Immediately got feedback that they would reply within 4 hours. It's now a couple of days and nothing has happened.
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Absa's replyOfficial
08 Feb 2022, 11:21Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***3. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Vanessa Crowe Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply08 Feb 2022, 11:21
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***3. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Vanessa Crowe Customer Value Management Absa Bank Ltd
Best regards,