Absa Insurance DOES NOT CARE for their customers

I wrote an e-mail to Marietjie Lloyd on 25/09/2017 regarding my game fencing that was damaged by a car accident. On 12/10/2017 I wrote an e-mail to her again, telling her that I have heard nothing from her. Today is 16/10/2017 and I STILL have not heard ANYTHING from her.

I EXPERIENCE THIS AS UTTERLY EXTREMELY DON'T CARE AND BAD SERVICE.

I has 2 email from HOCClaims on 05/10/2017, saying that 2 different people are appointed to handle my claim. Up to today - 11 days later, I had NO CORRESPONDANCE from HOCClaims, nor Marietjie, nor ANYBODY from Absa.

My game fencing is still on the floor. This is p%@ss poor service Absa!!!! The worst I have EVER seen.

Absa Insurance caused me to be "underinsured" when my house burnt down on 25 March 2017. They valued the property 4 years ago and 4 years later my property burnt down due to lightning. Absa again, valued the damage to my house, which was now double the value of 4 years ago. Is this not a clever trick to prove me being 50% "under insured?"

I then could claim 12 months rental loss from the incident (my house is still not finished with the repairs). Absa Insurance paid me 6 months rental loss only. They don't care that I am now living in a house with 1 bedroom completed. Now I have to wait more than a month on a game fence claim - STILL WITHOUT ANY FEEDBACK of the claim.

I know some of you might think that I am lying, but Why do I have to? I promise you that this is the TRUTH. This bad disgusting service is REAL guys. unbelievable, but the truth!!!!

They do not want to put me through to the CEO, but I am soon going to visit him in Head Office "in person".

I will not sleep until I get proper professional service from Absa. I am sure the CEO is sadly, not aware of what is happening in his company. But he will soon know EVERYTHING. I swear that on my word.

I still suffer from post traumatic stress after the fire incident - but Absa don't care about my claims or the position I am in. They act RUTHLESS to say the least!!!

If you want the hear my full story, you can phone me on ********** .