PK
Pulane K
1 reviews | Active since Nov 2015
03 Dec 2019, 08:46
Absa Insurance Claim
I have a home insurance with Absa and have paid every month, yet they have rejected my claim for my bath tub. The bath Tub was fine when we moved in it then cracked and we claimed now Absa is rejecting the claim ....... why the hell do we have insurance yet when we claim they reject the claim
VERY DISAPPOINTED
Number ***
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Absa's replyOfficial
03 Dec 2019, 11:51Dear Pulane,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply03 Dec 2019, 11:51
Official
Dear Pulane,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd