LO
Lizelle O
1 reviews | Active since Oct 2012
04 Apr 2023, 14:53
ABSA Insurance Claim
Absolutely horrible service!! Trying to load a claim from the 9th of May and after NUMEROUS emails and ALONG TIME on phone calls it was only registered today 4 April 14:50. ABSOLUTELY ridiculous!
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Absa's replyOfficial
04 Apr 2023, 15:03Dear Lizelle Oosthuysen
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareRezona Louw
Absa's reply04 Apr 2023, 15:03
Official
Dear Lizelle Oosthuysen
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareRezona Louw