Absa Insurance Claim

<p>On 01.10.2016 a assessor (Continenal Services Klerksdorp) were send to my house to review a water damage of a leak pipe that have been repaired that week by a Plumber also via the Insurance. After two weeks not hearing anything from the assessor nor ABSA i contacted (11.10.2016) ASBA. After been send to each Absa employee because nobody is working on my claim i got to the correct person. She then informed it have been declined and the assessor said it was old damage on the wall. I asked how the process will go from there and she said she will forward me the assessor report. (still not received yet). I contacted Absa again on the 14.10.2016 (08h05 AM) to follow up. I AGAIN followed the whole process to get to the correct employee, but then they realised she is not availble and she will contact met back. (Still not contacted me) On the 14.10.2016 (15h00) i contacted them again to follow up. I wanted to get a 2nd opoin but ABSA said they do not do 2nd Opion to view my damage. I also asked if i can get the assessor report (2nd request) still not received anything. ABSA has BAD Service. Up intill now i still haven't receive any feedback document that my claim have been declined and why..?? If i didnt phone ABSA, I would still have been waiting. ABSA also deals with none proffesional assessor company's bacuase i also did not have any reply from them as yet? ABSA really have bad service overall and cant believe they still doing bussiness on this way? no wonder FNB is ****ing the market...!!</p>