jM
janine M
1 reviews | Active since May 2010
11 Feb 2022, 12:04
ABSA INSURANCE BLAMES CAPITEC BANK FOR LISTINGS ON TPN/ ITC
ABSA has listed 2 short term insurance policies on the TPN ITC . Keep in mind that yo have NO cover with insurance if you do not pay - We chose ot to have their insurance so the debit orders never went through - Now they say they want their money (So they want money for cover they never gave us) as we chose not to pay it - as we found other insurance. But now they blame CAPITEC BANK and say CAPITEC LISTED US and only CAPITEC can remove us from ITC TPN - But it does not say CAPITEC in the ITC LISTING
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Replies (1)Absa's replyOfficial
11 Feb 2022, 13:05Dear janine michel
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***9.
Kind regards,
Rezona Louw
Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***9.
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply11 Feb 2022, 13:05
Official
Dear janine michel
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***9.
Kind regards,
Rezona Louw
Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***9.
Kind regards,
Rezona Louw
Group Customer Care
