ABSA INSURANCE - AVOID AT ALL COST!!!!

I am the owner of a couple of properties, and due to the bond being with ABSA my insurance is also with ABSA, beyond any reasonable doubt, one of my worst experiences ever. I had a simple geyser burst with my last claim, an emergency repair required. After a month and 11 times submitted my claim ABSA once again this morning requested all information again. Claim still not settled. This is the second tim I have the same experience with ABSA. There robot emails keep on comming and sending case numbers but PERFORMANCE is absilute useless.