IC
Isabel C
1 reviews | Active since Jan 2012
10 Jan 2024, 16:40
ABSA Insurance are above the law - untouchables
Bond Insurance ABSA failed to disclose to my elderly parents that they have been paying for more than 10 years contense insurance included to their bond therefore my were insured by 2 different companies which is a ******** offence. ABSA took it appon themselves to refuse to cancell the insurance as per the bond contract because they are allowed to verbally and financially abuse the elderly Just as ******* as this country
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Replies (1)Absa's replyOfficial
11 Jan 2024, 09:04Dear Isabel
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Absa's reply11 Jan 2024, 09:04
Official
Dear Isabel
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***7. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
