rT
rayana T

1 reviews | Active since Sept 2012

30 Oct 2015, 12:13

Absa Insurance

I submitted a claim to the Insurance stating that my pool had a leak one of the pipes must have a hole , they then sent an acessor and he confirmed that there is a leak ..<br> <br> He submitted the report and now Absa is sayign they dont cover leaked pipes!!<br> <br> Like seriously !!!! if they didnt cover it why did they send the accessor in the first place <br> <br> The contract says it covers Bursts, leaking, overflowing geysers and water pipes!!!!<br> A leaking pipe is something that cannot be maintained hence it has to be covered !!!<br> <br> why is Absa looking for any way possible to get out of a claim yet we pay monthly on time!!!!

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Replies (1)
Absa
Absa's reply30 Oct 2015, 12:44
Official
Hello rayana123,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd