1 reviews | Active since Mar 2018
Absa Insurance.
My name is Wenzyl Cebekhulu, i would like to express my dissapointment with the service given by ABSA bank. in 2014 they financed my car, a few months(4-5) later they requested proof of insurance, i sent proof that i was with Prime Meridian and at that time i was applying for a temporal restructure of my instalment. When i was in my second year , they again requested that i send proof of insurance again. Then i sent Prime Meridian ins again.
This time they told me they dont approve of this insurance and i should get another one. as i was terminating this insurance ans serving the cancellation notice they added their insurance. 1. I was never notified that an insurance has been added, i never signed anything. 2. I believe a separate debit order was supposed to be made for the insurance only, but they just inflated my instalment by adding their insurance. 3. Now they have ruined my name as i have been sitting with arrears for a long time, and they want to reposses my car.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
