ABSA Insurance

<p>In November 2016 I contacted ABSA in regards to a boundry wall that is busy collepsing after heavy rains. On 21 November 2016 we were adviced that SG Building Construction and Plumming will be contacting us in regards to claim ********** , SG visited the property and then nothing. I can only assume that the claim was not approved and tht ABSA don't find it neccessary to contact us to advice us. Then all of a sudden Home Insurance goes up with 100 % and no Manager at the bank is willing to phone you back to discuss. I have now gotten several quotes from other Insurance Companies and please respond to my email and provide me the document and information in order to speed up the process to cancel my Insurance. Every time (except for geyser damage) that we tried to claim from Home Insurance we had to fight with ABSA for months just to get a respond and eventually we were told to read our policy and that claim was rejected due to poor maintenance. A negative response is better that no response. On my internet banking the claim it is still shown as open. I am really disappointed with ABSA. </p>