JM
Jackson M

1 reviews | Active since Feb 2017

03 Feb 2017, 14:22

ABSA Insurance

<p>No proper feedback and service delivery to ensure customer satisfaciton with regard to vehicle repairs. I have to pay my excess immediately before I will get my vehicle but ABSA is not bothered to ensure my experience of the claim is to ensure good customer relations is maintained as I do not appreciate that my money is good enough for this service but there are no proper service from ABSA justifying my right to customer satisfation.</p>

0
Replies (1)
Absa
Absa's reply03 Feb 2017, 16:26
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,