1 reviews | Active since Jan 2017
Absa insurance
<p>Put through a claim on 28 November get told today it been rejected because of bad workmanship !! Yet all work done has been through contractor's Absa has sent here for the same complaint over and over . It's their contractor's that do the poor workmanship and now claim is rejected . When I asked the claims officer to check previous claims she gets very rude and offensive telling me she can't but surely previous claims should be recorded on my profile with previous contractors names. Quick to take premiums not so quick to get thing repaired.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
It is going on 3 months now and I'm still waiting for the work to be done , after phoning 3 times every week and getting the run around I'm wondering what does a person have to do to get a straight answer, apparently everything has been approved but every time I phone it's a new lie or story. When requesting to speak to a manager they always in a meeting. This mess is all from your contractors that couldn't do there jobs properly. Please Absa tell me what do I have to do to get the job done after 3 months not to mention everytime it rains my floors and mattresses are getting soaked from the water running through my ceilings. Claim ********** worst service ever but to take your insurance premiums every month you quick to do that.
It is going on 3 months now and I'm still waiting for the work to be done , after phoning 3 times every week and getting the run around I'm wondering what does a person have to do to get a straight answer, apparently everything has been approved but every time I phone it's a new lie or story. When requesting to speak to a manager they always in a meeting. This mess is all from your contractors that couldn't do there jobs properly. Please Absa tell me what do I have to do to get the job done after 3 months not to mention everytime it rains my floors and mattresses are getting soaked from the water running through my ceilings. Claim ********** worst service ever but to take your insurance premiums every month you quick to do that.