Absa Insuramce

Item: Absa
Rating: 1
Author: Anka I

called the helpline regarsing credit life insurance claim.was told its only for 3 months however the absa website clearly states till end of august. Apl**** for payment relief and no response. Have proof I emailed my claim more then 3o times with no response.

Helpful (0)

Replies (2)

Absa's replyOfficial

12 Aug 2020, 10:37

Dear Anka Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply12 Aug 2020, 10:37

Official

Best regards,

Absa's replyOfficial

12 Aug 2020, 10:38

Best regards,

Absa's reply12 Aug 2020, 10:38

Official

Best regards,

Absa Insuramce

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