MF
Melanie F
1 reviews | Active since Sept 2021
03 May 2022, 14:45
Absa instant loan not happy at all
Last month I was able to do an instant loan, this month it tells me my absa online profile does not qualify for an instant loan. Just cant understand why. My previous instant loans where paid on time. Now my rent is due which i can not pay. Need urgent resolution to this matter or i will be homeless
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Replies (2)
Absa's replyOfficial
03 May 2022, 17:53Dear Melanie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Vanessa CroweGroup Customer Care
Absa's reply03 May 2022, 17:53
Official
Dear Melanie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Vanessa CroweGroup Customer Care
MF
Melanie F's updateReviewer Update
06 May 2022, 10:27If my issue is not resolved i will be vacating the place i am renting (which i cqnt afford now due to ABSA), at as now you have deducted my previous instant loan and now refusing me the facility to do so again.. I will pack all my things and move into the nearest branch until my issue has been fully resolved
MF
Melanie F's update06 May 2022, 10:27
Reviewer Update
If my issue is not resolved i will be vacating the place i am renting (which i cqnt afford now due to ABSA), at as now you have deducted my previous instant loan and now refusing me the facility to do so again.. I will pack all my things and move into the nearest branch until my issue has been fully resolved