DM
Dineo M

1 reviews | Active since Jul 2022

28 Jul 2022, 14:43

ABSA INSTANT LIFE COVER PREMIUM CASH BACK

I'm begging to think that everything related to ABSA it's a *****. They promise you this & then not do as they say. They are just false adverti*****ts. I took A ABSA INSTANT life cover, simply because I thought it has better deals...with so little that I newi was told the after 3/6 months iget a certain percentage of my premiums cashback, now who would love that. I recently spoke to 2 different consultants tell Me i will an sms later with premiums cash back paid, till today I have not received a workfrom ABSA INSTANT LIFE NOR THE PREMIUMS CASH BACK THEY ADVERTISED. I AM NOT SURE WHETHER TO CONTINUE WITH THIS ABSA INSTANT LIFE BECAUSE WHAT IF I NEVER GET ANYTHING FROM EVEN WORSE WHAT IF ONE Day I pass on & THEY NEVER TO PAY MY CHILD BECAUSE IT SEEM LIKE THEY DON'T LIVE UP TO THEIR WORD.

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Replies (1)
Absa
Absa's reply28 Jul 2022, 15:43
Official
Dear Dineo Mphela Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***3. Kind regards,Group Customer CareRezona Louw