AS
Armand S

1 reviews | Active since Jan 2016

09 Nov 2020, 14:33

ABSA Insources for Home owners

You log a call with Absa Insources all good you get a ref number. The Plumbers was fast at my house to find this is a warranty claim. need to log a call with Franky. All good. It now 5 hours where by I did not receive and Ref number from the Insources. that is log by Franky. Please Never take the policy from ABSA.THe don know what the do . Just send you in circles

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Replies (1)
Absa
Absa's reply09 Nov 2020, 15:39
Official
Dear Armand, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
Basani Hlungwane
Group Customer Care
 Absa Bank Ltd