CvdB
Coenraad van den Berg
1 reviews | Active since Sept 2015
30 Oct 2019, 14:56
ABSA & Innovation Group Vehicle Maintenance *******
So I had insurance, or I thought on my vehicle, a maintenance plan with this Innovation Group through ABSA. Debit orders everything went off, phoned Innovation Group for my service on my vehicle just to find out that the policy was cancelled. This maintenance plans from ABSA *******.
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Replies (3)0
Replies (3)
Absa's replyOfficial
31 Oct 2019, 09:02 Dear Coenraad Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards, Rezona Louw Group Customer Care
Absa's reply31 Oct 2019, 09:02
Official
Dear Coenraad Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards, Rezona Louw Group Customer Care
CvdB
Coenraad van den Berg's updateReviewer Update
05 Nov 2019, 10:21No one has contacted me up and until today, was suppose to receive feedback yesterday, numerous times I tried to contact with the above person but did not succeed.
CvdB
Coenraad van den Berg's update05 Nov 2019, 10:21
Reviewer Update
No one has contacted me up and until today, was suppose to receive feedback yesterday, numerous times I tried to contact with the above person but did not succeed.
Absa's replyOfficial
08 Nov 2019, 10:18Dear Coenraad Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply08 Nov 2019, 10:18
Official
Dear Coenraad Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care