HM
Hilda M
1 reviews | Active since Oct 2018
09 May 2022, 14:48
ABSA iNNOVATION cancelled debut / still debited the instalment no refund
ABSA innovation Group, requesting refund of R585, Policy cancelled on the 29 March, on April they deducted the Amount. Called ABSA AVAF, ***. they took me pillar to post no update on the mail, since on the 20th of April i logged a request, id ***/ C***9 / REF ***7 / Regards Hilda ***
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Absa's replyOfficial
09 May 2022, 15:57Dear Hilda Ma****wa
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***8.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply09 May 2022, 15:57
Official
Dear Hilda Ma****wa
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***8.
Kind regards,
Group Customer Care
Rezona Louw