AA
Angela A
1 reviews | Active since Feb 2018
28 Oct 2020, 10:41
Absa individual banking at risk
I have been with Absa for many years. In the passed 3 years my online banking keeps being accessed. In the last 3 weeks it has happened twice, after changing passwords etc....No one at Absa can give me an explanation. Very concerning.
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Absa's replyOfficial
28 Oct 2020, 12:59Dear Ms Alford, Thank you for bringing this unfortunate matter / incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply28 Oct 2020, 12:59
Official
Dear Ms Alford, Thank you for bringing this unfortunate matter / incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe