Absa *********** consultants.

Very annoyed with the customer care service. Went to Absa randridge mall to try restructure my credit card and personal loan payment and it took me 1hour on both occasions to just sort it out over the phone and when I did eventually put a claim I was promised that things were sort, Absa still debited the full amounts and worse off there are no notes regarding my claim when the consultant in the bank checked. Surely two people can't be *********** when it comes to executing this claim unless who ever is managing them is doing a terrible job. I am sitting in the bank as we speak still no answer. ABSA I'M GETTING REALLY FRUSTRATED CAN SOMEONE ASSIST ME IN GETTING MY REFUND AND REDOING MY CLAIM. On the other hand I would like to say thank you to the randridge absa consultants for being professional and sweet during this frustrating time