WT
Warren T
1 reviews | Active since Jan 2014
05 Jun 2019, 21:09
Absa - *********** and Indifferent
On 06 March 2019 I complained that Absa branch staff were unable to link an account. My complaint was attended to to the extent that they said they needed a document which I sent them. To date - 05 June 2019 - that account has not been linked and my follow up emails go unanswered. Will Absa... or rather can Absa actually link the account? Will this be resolved?
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Absa's replyOfficial
06 Jun 2019, 15:25 Dear Client,
Thank you for bringing this matter to our attention. I note that this matter was previously addressed as per ref # *** . I will follow up and provide you with feedback.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention. I note that this matter was previously addressed as per ref # *** . I will follow up and provide you with feedback.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Absa's reply06 Jun 2019, 15:25
Official
Dear Client,
Thank you for bringing this matter to our attention. I note that this matter was previously addressed as per ref # *** . I will follow up and provide you with feedback.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention. I note that this matter was previously addressed as per ref # *** . I will follow up and provide you with feedback.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management