TB
Tracy B
1 reviews | Active since Sept 2012
30 Oct 2019, 15:08
ABSA - ***********
Good day May 2019 i requested our building insurance be cancelled with ABSA with both of our properties. To date Absa are still debiting our account even though we have had replies to the emails as well as emails saying case closed. I want the policies cancelled and refunded for monies debited since June 2019
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Absa's replyOfficial
31 Oct 2019, 10:42 Dear Tracy Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply31 Oct 2019, 10:42
Official
Dear Tracy Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,