rD
ryan D
1 reviews | Active since Oct 2018
15 Sept 2021, 15:17
ABSA ***********
So for 2 months now I have been trying to get a paid-up letter from Absa regarding my home loan. I need this so I can inform the biggest joking credit bureaus company in south Africa that the bond I had was paid up. I have sent them a day an email regarding this, they ignore all this. can someone from ABSA please get me this document so I can focus to get the joking credit bureaus to fix my states?. not only do we have to keep our house safe and take the risk of being hijacked going from A to B, we have to do the credit bureaus work also or we will loos our credibility.
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Replies (3)
Absa's replyOfficial
16 Sept 2021, 08:48Dear Ryan ****s Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8. Kind regards,Rezona Louw Group Customer Care
Absa's reply16 Sept 2021, 08:48
Official
Dear Ryan ****s Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8. Kind regards,Rezona Louw Group Customer Care
rD
ryan D's updateReviewer Update
22 Sept 2021, 10:36Thanx for resolving this ABSA, I greatly appreciated it.
rD
ryan D's update22 Sept 2021, 10:36
Reviewer Update
Thanx for resolving this ABSA, I greatly appreciated it.
Absa's replyOfficial
22 Sept 2021, 13:36 Dear Ryan ****s Thank you for your posting.
We are happy to hear that the matter is resolved.
Kind regards,Rezona Louw Group Customer Care
We are happy to hear that the matter is resolved.
Kind regards,Rezona Louw Group Customer Care
Absa's reply22 Sept 2021, 13:36
Official
Dear Ryan ****s Thank you for your posting.
We are happy to hear that the matter is resolved.
Kind regards,Rezona Louw Group Customer Care
We are happy to hear that the matter is resolved.
Kind regards,Rezona Louw Group Customer Care