OC
Olebile C

1 reviews | Active since Oct 2017

12 Jun 2019, 17:06

Absa incompetence with online banking and stinking app

I have been trying to log into my account via your app since last week after i made a new card as the old one had expired, to date i cannot log in. I went about 3 times to your branch and they checked that everything was in order yet when i log in it either says system offline and i wondered how could you be offline for more than 5 days and i went back into the bank tried calling you still was told you were offline.i contacted you via Facebook send the screenshot and no help. So i decided to uninstall the app and install again now it says no account. I tried registering after the whole procedure and my names appearing to prove that i have an account it says you are already registered,now i try logging in it says no account now i want to understand what kind of a game are you playing with us or you have either hired *********** it specialists to deal with your app, this makes me so sick bcos its like im in the 60s or your it people r the most stupid people ive ever met. Im considering leaving ur bank especially bcos its the most expensive bank and backwards bank in south africa. I have an account with capitec and everything is so easy and cheap with them now i just need to move my money and wages to them. I hate incompetence especially where i dont expect it. Absa is affecting my life and stressing me. No one must join this bank again otherwise they will regret. I hate you guys

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