ABSA INCOMPETENCE

ABSA is delaying deceased investment payout. Claimed in August, its December now and nothing. They don't even communicate. I don't know if this is their way of forfeiting my mother's investments or not pay but it's exhausting. Other banks didn't give us so much issues, only Absa is telling stories. Hello Peter can whoever is responsible in ABSA do their job & release my mother's investments. We submitted every document they required, really don't understand the purpose of such a long hold up.