MK
Marlyn K
1 reviews | Active since Nov 2015
31 Jul 2019, 12:47
ABSA incompetence
I'm really concerned about the incompetancy at ABSA. I don't think most of their employees even understand English.
They have been harassing me for someone else's account that has nothing to do with me. I have told them numerous times that it's not me, but they just don't seem to get it. Maybe I should just take legal steps with the Ombudsman.
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Absa's replyOfficial
31 Jul 2019, 14:29 Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Absa's reply31 Jul 2019, 14:29
Official
Dear Client,
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management