BG
Belinda G
1 reviews | Active since Feb 2017
23 Nov 2018, 13:17
ABSA incompetence!
For the 3rd time now Absa does the same........... When will they sort themselves out?????? They phone me wanting to increase my credit limit, have me 2 hours on the phone with all the questions and then I get a ****py sms asking for all the things that they already have been given.
When the person phoned 3 days ago, I very clearly said, "I hope we don't have to go through the same story as previous years again" I was reassured that of course not, just 3 mins of your time.
And here we are again............. Please don't contact me again or get it right before you do
Belinda
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
23 Nov 2018, 14:28 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply23 Nov 2018, 14:28
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
BG
Belinda G's updateReviewer Update
23 Nov 2018, 15:33My ID ***
BG
Belinda G's update23 Nov 2018, 15:33
Reviewer Update
My ID ***
Absa's replyOfficial
26 Nov 2018, 15:11Hi Belinda, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply26 Nov 2018, 15:11
Official
Hi Belinda, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,