ABSA incompetence

My Internet Banking service has been removed. I called internet banking dept by Phone, they didnt even know the reason, nor could they assist me. They referred me to my branch. I called my branch, they said they couldnt assist me and referred me to email the RVN address. I did that, then was called by a person from Internet banking again, who still couldnt help me. I was put through to the checking account dept, who also couldnt help me. They referred me to the International banking line. I called that but it was never answered,

I'm staying abroad at the moment, have liabilities that still need to be paid in SA. So this absolute incompetence needs to stop and be sorted immedialy! Number below is not my Phone, as the international nr doesnt fit. I've added ABSA case nr