ABSA INCOMPETANCE

<p>I have a bond with ABSA. I have decided to increase my monthly payments towards it. In December 2016 I went to ABSA Bedford centre and 40 minutes later I was assured it is increased as requested. 1st of Jan 2017 the requested amount went off. On 1st of February it was back to its original amount. I went to Rosebank branch with the same request - 55 minutes later after 2 supervisors approved it I was assured it was done. Today I was debited with the old amount and I was sent a sms that I have to provide more funds for additional debit order. Obviously I do not cater for double debit order so there is no funds for second higher debit order. After 30min on the phone with ABSA Bond they told me that Rosebank did not deleted the old debit order and I should provide the additional funds as a result I will be handed to Credit burro. </p> <p>So because of someone's incompetence I have to have spare BIG cash or be handed to credit burro, penalised for that, bad credit record and run around waste my working time and money to sort someone absolute "disability" to be a bank employee and work with people's money!</p>