ABSA Incentives? TLC Marketing

<p>I openend a Platinum account at an ABSA branch in March 2017.</p> <p>I was told that I would win a Weekend away if I deposited R1000 into the bank account within the first 2 weeks of opening the account. I would then be contacted to choose a destination to vacation.</p> <p>It was a wonderful offer, so I acted quickly and deposited my R1000 within the first few days of opening my account.</p> <p>The whole of April went by and I did not receive any information with regard to the promotion.</p> <p>I then queried via telephone and a consultant assisted me and advised that I would get information with regard to the promotion.</p> <p>I received an email in May 2017 to book my get away.</p> <p>In this email I was given incorrect information where I was offered a Midweek Getaway (which is for Gold card holders) and not the the Weekend Getaway (which is for Platinum card holders)</p> <p>I have queried this and have not received correct information and now am no longer able to take advantage of this as the promotion ended on the 15th May 2017.</p> <p> </p> <p>Am I to keep calling ABSA rewards to ensure that I actually GET my reward for opening the account with them?</p>