AM
Anth M
1 reviews | Active since Feb 2014
08 Jun 2020, 08:13
Absa inadequate and non-response
I received some sms saying I needed to pay R69. When contacting Absa, they rep**** and I supp**** more details. Since 29 April, I have sent various email asking for banking details if the messages were legit. I have not heard anything back from Absa again. Shocking. *** is manned by various individuals amd even though there is an email trail, they just ignore my continuous emails.
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Absa's replyOfficial
08 Jun 2020, 13:12Dear Anthea Marx Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply08 Jun 2020, 13:12
Official
Dear Anthea Marx Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care