WO
Wessel O

1 reviews | Active since May 2018

23 Aug 2022, 12:23

ABSA imposed sanctions against Russia

Bought my flight ticket to Mos*** with my ABSA credit card and ABSA gladly approved the transaction. When I, however, tried to buy ABSA’s Bryte Travel Insurance, I was informed that ABSA imposed sanctions against Russia. This morning ABSA refused to sell me foreign currency because of their sanctions against Russia. The South African government, however, did not impose sanctions against Russia while cabinet minister Thandi Modise visited Mos*** last week and South Africa is very much part of BRICS! As far as I know, ABSA didn't impose sanctions against the US when they invaded, Iraq, Afghanistan, Libiya and bomber Serbia.

0
Replies (1)
Absa
Absa's reply23 Aug 2022, 14:56
Official
Dear Wessel Oosthuizen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***3. Kind regards,Group Customer CareRezona Louw