TB
Tanya B
1 reviews | Active since Nov 2019
26 Nov 2019, 13:56
ABSA Immediate payments
So this morning I made an immediate payment from ABSA to FNB just to find out from Mr Sefatsa at Sasolburg branch that it will in anyway take up to 48 hours to reflect in the beneficiaries account. Maybe it is a good idea to charge ABSA with theft for the higher banking charges paid seemingly that the service you paid for is definitely not rendered.
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Absa's replyOfficial
26 Nov 2019, 15:56Dear Tanya, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback.. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply26 Nov 2019, 15:56
Official
Dear Tanya, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback.. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,