ABSA *******ly withholding funds
My money was paid into a closed ABSA account by mistake on the 24 of February. It’s now the 10 of March and I still haven’t received any feedback about the reversal or refund. I don’t owe them anything so they need to give me my money ASAP or else we go to the ombudsman.
How does it take 2 weeks to get a refund?
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Absa's replyOfficial
10 Mar 2021, 08:56Dear Tamsanqa Anthony Zwangobani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
Absa's reply10 Mar 2021, 08:56
Official
Dear Tamsanqa Anthony Zwangobani Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care