Absa ******* debits

I would just like to report that absa bank are absolute *******.

I noticed a R2720 journal debit against my check account, i have received no correspondence or telephone calls expailing this and the reason there for.

I wanted to reverse the unauthorised debit via online banking, but i am unable to do so.

I phoned the absa contact centre and was put through an endless loop of rude and unhelpful consultants transferring me from 1 agent to the next all unwilling to assist, all claiming they are not mandated.

After the endless loop of utter unhelpfull consultants i was told a transaction was made in branch by me, the kicker is i was not in branch, so if some transaction or authorisation was done in branch without me there that consitutes ***** and thievery.

And absa is not assisting in returning the funds they effectively stole from me, the ombud for the banking indistry will have to hear of these ******* and ********** practises.

As a absa client we already pay an exhorborant amount in banking fees only to be unassisted when we need our bank.

This was the second instance in 3 months absa has either locked or withdrawn from my account without any notification or authorisation from my side, in november 2019 they sim locked my account, and it took ages to rectify, and the lock was caused by the *********** and unhelpful employees in both centurion and menlyn mall branch.

If you want your money kept safe please choose other banks