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Musawenkosi M

1 reviews | Active since Aug 2019

23 Aug 2019, 20:28

Absa ******* debit orders

I have been banking with Absa since I was a student but I am now fed up with the ******* debit orders on my account. I usually wait over 30 minutes at Customer Service to reverse them. Absa is refusing to reverse the debit order which went through on the 02/07/19 as it is over 30 days. I'm going to close my Absa account and switch to FNB Bank.

0
Replies (2)
Absa
Absa's reply26 Aug 2019, 09:17
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,

Absa
Absa's reply26 Aug 2019, 09:17
Official
Good day, 
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
 
Regards
   
Pravesh Bejay
Specialist Case Manager
Customer Value Management 

Best regards,