Absa ******* debit 2nd month in a row, enough is enough

Item: Absa
Rating: 1
Author: Desmond N

Again there absa goes and does another journal debit without my consent.

R1222 again just ******, last month i had a horrid time getting them to return it, as per my previous review.

I was assured it wont happen this month, but there we go again, absa is hell bent on *****ing ones money. Either that or they seem unable to operate their own systems. Move to other banks asap guys, you cant wim with these ******

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Replies (1)

Absa's replyOfficial

26 Mar 2020, 08:13

Dear Desmond

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .

Regards

Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa's reply26 Mar 2020, 08:13

Official