ABSA ignoring me, Threatening me and witholding my insurance!!!

Ive been at absa from a very young age with no problem! Last year March i lost my job due to Covid. I worked abroad and made frequest use of my credit facilities and paid my debt of everytime i came home from the US. I even upgraded to the premium account because i trust them soo much! I linked every single facility they had to offer and paid the price upon each benefin from funeral plans to investment account, some dragon facility for travels, etc, etc. When i opened my credit card the consultant and the bank was fully aware of my occupation abroad and ibwas advised to get the credit card insurance. With another fee added i wasnt even hesitant to pay it cause i trust them. Then came covid, very impressive i received the payment holiday and even made payments till all my savings was drained. Then started all the struggle. I received a message saying i will get R5000 retrenchment cover on my cheq account. I have absa life for the case of retrenchment or death. When applying to get my insurance paid out it got denied for the reason i am a contract worker, after they knew i worked on cruise ships abroad. I went to my branch in prieska asked the consultant about the R5000 retrenchment cover on my cheq account. She wasnt sure about it and called in. Meanwhile from last year mbd attorneys call me endless amouts threatening me that ibwont find a job if i do get handed over to the credit beauru. I have not been able to get a job been moving to 3 different towns and no luck ive worked in peoples houses to just get a olace to sleep and food and that doesnt get understood by those filthy attorneys. Ive been waiting 3 weeks now for the secont insurance application to respond meanwhile im being called endless amounts of times by mbd attorneys hanging the phone up as soon as i say its Jaun Paul speaking!!! I just want my insurance to cover my cheq account and then i will close my account!!!! Absa, i have supported you rhrough all these years pating large amounts of money into my account and this is how im treated you take over a R100 for insurance R170 bank fees, funeral cover, absa rewards, etc and this is how you treat me!!!!!!! Your atorneys threatening me if i dont pay i wont get a job, threating with taking me to court if i dont make a payment im really getting sick and tired, i have no income no where to go, i cant even get the R350 sassa grant as they declined my status. Im on the verge of giving up on everything, i cannot deal woth your threats and slow replies for the insurance i paid for. I sonetimes think if im gone maybe then they will write off my debt and i can rest in peace im over all of thiss stress and threats! I encourage everyone never to go to absa go to capitec or even standard bank with their high fees!!!