Absa iDirect - your worst nightmare!!!!

Incredibly disappointing service .. Absa iDirect were incredibly proactive when offering their vehicle insurance, however as of late I've been informed that the premium will be increasing - hence I contacted my Financial Advisor, Godfrey Kushata to provide clarity thereof with regards to the supposed "review" that my policy had gone through as well as regarding the cancellation policy, as the premium amount had totalled to a significant amount.

I emailed Godfrey on the 17th of March, having not received any response up until today. I've called him endlessly as well as the iDirect customer care and have gotten no assistance whatsoever!

This has been an incredibly frustrating process and I look forward to cancelling my insurance policy!!

Disappointed!!!!!!