absa idirect vehicle insurance

<p>i have logged my claim for my spare wheel on the 23rd december 2016 and after phoning them every day following up i get told they will phone me back each day same story.</p> <p> </p> <p>same with absa shortfall cover that i have paid from my pocket to settle my written of ford kuga.</p> <p>i have been phoned by absa and he took my details telling me he will send me an confirmation email I AM STILL WAITING FOR THAT EMAIL AND MY R2000.WHAT CAN I DO BECAUSE TO PHONE THEM IS NOT A POSSIBILITY BECAUSE I GET SEND FROM 1 PERSON TO ANOTHER OR THEY GIVE ME ANOTHER PHONE NUMBER TO CALL.</p> <p> </p> <p>****IT ABSA THIS IS SERIOUSLY BAD BAD SERVICE</p> <p> </p> <p>YOU CAN PHONE ME ON ********** 665</p> **********