ABSA Idirect still not handling my claim

ABSA Idirect who towed in my vehicle cannot find my vehicle. Phoning their helpdesk still bears no fruit. They cannot find my policy. <br> <br> Themba keeps asking me to get back to him to \082"yes only \""082\"". I have had very little to none feedback since the ordeal. All attempts from my side to get feedback are quashed.<br> <br> The only helpful people were Erol (from netflorrist) and the lady that helped organise the towing of the vehicle<br> <br> History<br> ABSA Idirect refused to handle my claim"