NM
Noel M

1 reviews | Active since Nov 2015

03 Nov 2015, 18:08

Absa idirect policy cancellation

Had a claim for my car now Absa I-Direct wants to cancel my policy. Initially was served with a letter for a cancellation noting that I did not declare my previous claims with Zurich. When I complained that I declared my previous claims with Zurich and was proved they lodged another reason to say I am a risk the policy should not have been approved in the first place. That should have been picked up and I could not have taken it. So now the cancellation will have a bad impact on me to get an insurer because they should not have insured me in the first pace. The policy must stand or a repayment of 18months premiums or this becomes an unfair practice as they are involved in RISK BUSINESS

0
Replies (1)
Absa
Absa's reply04 Nov 2015, 08:51
Official
Hello noelmoyo,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd