ABSA Idirect Insurance *****S Clients

This is a warning to all the ABSA Idirect policy holders out there. I was involved in a vehicle accident in April 2015. My claim was declined because one of my tyres had a flat spot. I then took the matter to the Ombudsman and I lost the case. Don't be fooled. The Ombudsman is not so helpful. They don't do their own investigations. They depend on what the insurance tells them. Surely the insurance will tailor their report in such a way that it prejudices you as the client and that's what happened to me. <br> Some statistics from the Ombudsman's website shows that out of all the insurance companies in SA, ABSA Idirect has constantly been the insurer with the highest number of cases refered to the Ombudsman since 2012:<br> 2014 - Of the 1091 cases refered, they only won 424. <br> 2013 - Of the 892 cases refered, they only won 265.<br> 2012 - Of the 1048 cases refered, they only won 370.<br> <br> I have taken it upon myself to spread this message to all the consumers out there using the internet. A website will follow on this as well. If anyone is interested in my story or has a similar one please email me at: [Email Removed]