BS
BEVEN S

1 reviews | Active since Sept 2012

19 Nov 2018, 10:58

ABSA idirect insurance - HARRASMENT

Dears

A few days ago, l wrote on this platform how ABSA iDirect was unfairly treating a claim that l had raised on my building insurance. Someone was assigned to assist and eventually they had a 'relook' and approved the claim.

I get a call today from iDirect instructing me that they are cancelling my building cover! WOW if this isn't harassment for my having aired my concerns then what is it?

STAY AWAY FROM ABSA - I have been taught a lesson through a very strange way!!!!!! Because l am just an individual and they are this very big company so they can just harass me as and whenever they please. I am disgusted to say the very least - horrible service from those bullies!

0
Replies (1)
Absa
Absa's reply19 Nov 2018, 13:31
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
 
 Kind regards
 Claudette Lewis
 Group Customer Care
 Absa Bank Ltd