ABSA idirect insurance disaster

<p>i joined Absa idirect insurance on 01 Sept 2016 i got involved in a motor vehicle accident on the 02 sept. on the day of the accident the premium was paid and all was in order. then trouble started when they started with my claim because it was my first premium i was treated like a **** and a ******** i knew that they will not pay. the guy who crashed my car addmitted quilt police report, all was well. now they rejected my claim i still dont understand the reason they just decided to make me a ******** which iam not, now im fixing my car but i had insurance i payed them. who can protect us from insurance companies because they enjoy to debit but not to pay. the guy who was handling my case was so rude you dont ask him questions he will tell you that you have listening s****s problem. my claim took the whole month sometimes he is not around he is just rude. the people they use to sign up a contract are friendly and polite and the people they use to claim oh on are rude and impatient. i will never advice anyone to join Absa idirect car insurance. my car was only 10 months old you can imagine how much i owe the bank. Absa idirect destroyed my happiness and peace of mind.</p>