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mpho M

1 reviews | Active since Oct 2016

07 Oct 2016, 15:23

ABSA idirect Insurance and Galliga Autobody Repairs Frustraters

<p>On the 19th of June 2016 I had a car accident I reported a claim accordingly and the car was towed to this useless penal beaters that Absa Insurers appointed it and my claim was only approved 2 months later on the 18th of August 2016. I collected the car on the 15th of September 2016 and paid the excess fee of R5000 and the car broke down the same day I've collected it. Today is the 7th of October 2016 the car is still with the peanal beaters. The only thing I get is e-mails and phone calls of promises. I have asked for a courtesy car and my excess fee back and 3 months premiums, still none of my demands were met. I have explained to both Insurance and penal beaters that i work shift work and i do nights shifts and I work holidays and weekends.</p>

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Replies (1)
Absa
Absa's reply10 Oct 2016, 08:51
Official
Thank you for bringing this matter to our attention. We will investigate the matter and will contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd