Absa idirect - Building claim

<p>Absa idirect service is poor , i never had a such a bad feeling about isurance before , they dont follow up on the claim i submit , i need to call them to find out the status of the claim and hear that the contractors were reject.Not sure what the reason is but i was not informed and i was waiting for the contractors to call me .Seeing that there is new contractors assign to handle my claim i am still waiting for them to call me.</p> <p>the first claim i submitted i waited and i needed to follow up on it all the way , this is the sercond time that absa idirect gone quiet on me.</p> <p>i am not sure if i can continue with this ensurance because the service is really bad</p>